How does the MyCustomSize measurement process work?

The app uses your phone’s camera to measure you 20% more accurately than a tailor. The computer vision system takes less than 30 seconds of your time.

What measurements does the MyCustomSize app take?

We record an entire 3D scan with hundreds of possible measurements. We display many of the most common ones inside the app in your measurement report.

Who can get measured?

The MyCustomSize app is designed for both men’s and women’s clothing. All you need to do is select your preference prior to getting measured.

How did you find that your technology was 20% more accurate than a tailor

We performed a study with multiple individual tailors measuring the same subjects as our app. On average, we found that we were 20% closer to the average measurement of all tailors than each individual tailor was to the average measurement of all tailors.

How do I know that my measurements were processed correctly?

Once you upload your video, a measurement report will appear with your generated measurements along with various brand size comparisons for your reference.

How do I delete my account and personal information?

If you would like to clear your data from our current directory, please email your request to [email protected]

Where can I find your more information about the MyCustomSize Privacy Policy?

Please visit our Privacy Policy and Terms page here.

I can’t find the information that I need. What should I do?

Please contact customer support at [email protected]